Warranty Policy

GROUP OF COMPANIES OF FOR-A COMPANY LIMITED
FOR-A PRODUCTS LIMITED WARRANTY

THIS FOR-A PRODUCTS LIMITED WARRANTY gives an end-user customer (an “End-user Customer”) of the FOR-A Products (as defined below), express limited warranty from Seller (as defined below).

THIS FOR-A PRODUCTS LIMITED WARRANTY applies only to an end-use customer of FOR-A-branded products sold or services provided (singularly a “FOR-A Product” and collectively the“FOR-A Products”) by any of FOR-A Company Limited and its worldwide subsidiaries listed below (collectively, the “Group of Companies of FOR-A”) (singularly a “Seller” and collectively the“Sellers”), each as seller of a FOR-A Product with this FOR-A Products Limited Warranty. The term ‚FOR-A Product” DOES NOT include non-FOR-A products and non-FOR-A branded peripherals. To the extent permitted by local law mandatorily applicable, all non-FOR-A products or non-FOR-A branded peripherals external to the FOR-A Product are provided “AS IS” and are not covered by this FOR-A Products Limited Warranty. The manufacturers and suppliers or publishers of such non-FOR-A products may provide their own warranties directly to an End-use Customer.

To the extent permitted by local law mandatorily applicable, each Seller guarantees to its End-user Customer that it will, at its option and at its cost, repair, or refund the End-user Customer’s purchase price of the relevant FOR-A Product that manifest a defect in materials or workmanship claimed by the End-user Customer to the Seller during the period of one (1) year from the date of the Seller’s invoice in respect of the relevant FOR-A Product (the “Limited Warranty Period”).

EACH SELLER PROVIDES NO OTHER WARRANTY WHETHER WRITTEN OR ORAL AND, TO THE EXTENT PERMITTED BY LOCAL LAW MANDATORILY APPLICABLE, EACH SELLER EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS FOR-A PRODUCTS LIMITED WARRANTY. TO THE EXTENT ALLOWED BY LAW MANDATORILY APPLICABLE. EACH SELLER DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTION DOES NOT ALLOW BY ITS MANDATORILY APPLICABLE LAW A LIMITATION ON WARRANTY OR LENGTH OF PERIOD OF CLAIM FOR WARRANTY OR EXCLUSION OR LIMITATION OF PARTICULAR TYPES OF DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES IN RESPECT OF CONSUMER PRODUCTS. IN SUCH JURISDICTION, EXCLUSIONS, DISCLAIMERS OR LIMITATIONS OF THIS FOR-A PRODUCTS LIMITED WARRANTY MAY NOT APPLY TO ANY END-USER CUSTOMER. TO THE EXTENT THAT THIS FOR-A PRODUCTS LIMITED WARRANTY OR ANY PART OF IT IS INCONSISTENT WITH THE PROVISIONS OF ANY SUCH LOCAL LAW MANDATORILY APPLICABLE TO THE WARRANTY CONTAINED HEREIN, THIS FOR-A LIMITED WARRANTY OR THE CORRESPONDING PART SHALL BE DEEMED MODIFIED SUCH THAT THE MODIFIED FOR-A LIMITED WARRANTY SHALL BE OPERATIVE.

In the unlikely event that an End-user Customer of FOR-A Product has any defect in its material or workmanship and the Seller receives the claim within the Limited Warranty Period, the Seller shall, at its cost repair the relevant FOR-A Product. The Seller may, at its option, refund the End-user Customer the purchase price of the relevant FOR-A Product. To the extent permitted by local law mandatorily applicable, this is the exclusive remedy for defective FOR-A Products.

All transportation costs with respect to the FOR-A Products, including, but not limited to, freight, insurance and special handling and packaging, shall be borne by the End-user Customer.

Disputes arising out of this FOR-A Products Limited Warranty or relating to the purchase by an End-user Customer of the relevant FOR-A Product subject to this FOR-A Products Limited Warranty — whether based on contract, tort, statute, fraud, or any other legal theory — are governed by the laws of Japan unless the laws of the jurisdiction in which the relevant End-user Customer currently resides or to which the relevant End-user Customer otherwise has connection applies mandatorily.

EACH SELLER DOES NOT WARRANT THAT THE OPERATION OF FOR-A PRODUCTS OF END-USER CUSTOMER WILL BE UNINTERRUPTED OR ERROR-FREE. EACH SELLER IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF FAILURE BY THE RELEVANT END-USER CUSTOMER IN COMPLYING WITH THE INSTRUCTIONS GIVEN BY SUCH SELLER FOR THE FOR-A PRODUCT.

This FOR-A Products Limited Warranty does not apply to expendable or consumable parts, and does not extend to any FOR-A Product from which the serial number has been removed or any FOR-A Product that has been damaged or rendered defective:

  1. as a result of accident, misuse, liquid spills, abuse, contamination, improper or inadequate maintenance or calibration, or other external causes;
  2. by operation outside the usage parameters stated in the user documentation having been provided with the FOR-A Product;
  3. by use of software, interfacing, parts or supplies not supplied by the Seller;
  4. by improper site preparation, maintenance or environmental conditions that do not conform to the Seller's site specifications;
  5. by virus, infection, worm, or similar malicious code not introduced by the Seller;
  6. in the course of transit after the delivery thereof to the End-user Customer;
  7. by modification or service by anyone other than the Seller;
  8. by improper installation of end-user replaceable the Seller or the Seller approved parts (if available) for the FOR-A Product in the servicing country or region; or
  9. as a result of any other cause not attributable to the Seller.

Each Seller is not responsible for any interoperability or compatibility issues that may arise when:

  1. products, software or options not supported by the Seller are used;
  2. configurations not supported by the Seller are used; or
  3. parts intended for one system are installed in another system of different make or model.

EACH END-USER CUSTOMER SHOULD PREPARE PERIODIC BACKUP COPIES OF THE DATA STORED ON THE FOR-A PRODUCT AS A PRECAUTION AGAINST POSSIBLE FAILURE, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING THE FOR-A PRODUCT FOR SERVICE, BE SURE TO PREPARE BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. EACH SELLER IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA OR REMOVABLE STORAGE MEDIA. EACH SELLER IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA. MEMORY DATA MAY BE LOST DURING REPAIR.

Circumstances may arise where, because of default on the Seller’s part or other liability on the part of the Seller, an End-user Customer is entitled to claim for recovery of damages from the Seller. Regardless of the basis on which an End-user Customer so entitled to claim damages from the Seller (on the basis of breach, negligence, misrepresentation or other contract, or tort), except for any liability that cannot be waived or limited by law mandatorily applicable, each Seller’s entire liability for all such claims in the aggregate arising from or related to the FOR-A Product will not exceed the amount of any actual direct damages, up to the purchase price of the FOR-A Product that is subject of the claim. This is the maximum liability for which all of the Group of Companies of FOR-A are collectively responsible, if so required under the applicable law.

UNLESS OTHERWISE REQUIRED BY LAW MANDATORILY APPLICABLE, UNDER NO CIRCUMSTANCES IS ANY OF THE GROUP OF COMPANIES OF FOR-A LIABLE FOR ANY OF THE FOLLOWING EVEN IF HAVING BEEN INFORMED OR ADVISED TO ANY OF THE GROUP OF COMPANIES OF FOR-A COMPANY LIMITED OR POSSIBLE OCCURRENCE: 1) THIRD PARTY CLAIM AGAINST AN END-USER CUSTOMER; 2) LOSS OF, OR DAMAGE TO DATA; 3) SPECIAL, INCICENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4) LOST PROFITS, BUSINESS, REVENUE, GOODWILL OR ANTICIPATED SAVING.

The Group Companies of FOR-A:

FOR-A Company Limited

3-8-1 Ebisu, Shibuya-ku, Tokyo 150-0013, Japan
Tel: +81(0)3-3446-3936 Fax: +81(0)3-3446-1470

FOR-A Corporation of America

11155 Knott Ave., Suite G & H, Cypress, CA 90630, U.S.A.
Tel:+1-714-894-3311 Fax:+1-714-894-5399

FOR-A Corporation of Canada

1131A, Leslie Street Suite 209, Toronto, Ontario M3C 3L8, CANADA
Tel:+1-416-977-0343 Fax:+1-416-977-0657

FOR-A Europe S.r.l.

Via Volturno, 37, 20861 Brugherio MB, Italy
Tel:+39-039-879778 Fax:+39-039-878140

FOR-A UK Limited

Trident Court, 1 Oakcroft Road Chessington, KT9 1BD, United Kingdom
Tel:+44 (0)20-3044-2935 Fax:+44(0)20-3044-2936

FOR-A Italia S.r.l.

Via Volturno, 37, 20861 Brugherio MB, Italy
Tel:+39 039-881-086/103 Fax:+39 039-878-140

FOR-A Corporation of Korea

1007, 57-5, Yangsan-ro, Yeongdeungpo-gu, Seoul 150-103, Korea
Tel:+82 (0)2-2637-0761 Fax:+82 (0)2-2637-0760

FOR-A China Limited

708B Huateng Building, No. 302, 3 District, Jinsong, Chaoyang, Beijing 100021, China
Tel : +86 (0)10-8721-6023 Fax:+86 (0)10-8721-6033

FOR-A Middle East-Africa Office

Dubai Media City, Aurora Tower, Office 1407, P.O. Box 502688, Dubai, UAE
Tel : +971 (0)4 551 5830 Fax:+971 4 887 6713

Agiv (India) Private Limited (FOR-A India)

85, V.N. Purav Marg Sion-Chunabhatti (E) Mumbai - 400 022
Tel : +91 22 2405 1258 Fax:+91 22 2405 0007

Uploaded: Mar. 15, 2016

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